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Dignity Health Ambulatory Care Social Worker in Santa Cruz, California


Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.

Dignity Health Medical Group – Dominican, a service of Dignity Health Medical Foundation, is committed to serving the continuing health care needs of Santa Cruz County. Supported by the rich community history Dominican Hospital, our doctors provide convenient, personalized care to patients throughout the region along the full continuum of care. We operate 18 clinics in Santa Cruz County and feature more than 70 providers with specialties includingpediatrics ( ,oncology and hematology ( ,plastic and reconstructive surgery ( ,gastroenterology ( ,OB/GYN ( , urology,physical medicine and rehabilitation ( , andurgent care ( . Santa Cruz County is 70 miles south of San Francisco and boasts great surf, sandy beaches, redwood-covered mountains and more.


Position Summary:

The Ambulatory Care Social Worker functions as a leader of the Dignity Health care interdisciplinary team (IDT) collaborating with all departments to ensure that a comprehensive treatment plan of care is developed, monitored, and amended as necessary, and that appropriate outcome measures are identified that demonstrate attainment of individual patient goals. The Ambulatory Care Social Worker will assess, plan, implement, coordinate, monitor and evaluate options and services to meet a patient's need within an assigned case load, using available resources to assist in achieving an effective treatment plan while promoting quality health care with cost effective outcomes. Special attention to detail in the patient population's psychosocial needs and assistance is a must. The Ambulatory Care Social Worker works closely with the RN Patient Care Coordinator to coordinate care plans based on the utilization review activities performed by the RN Patient Care Coordinator in compliance of federal, state and third party payers.

Will be required to participate in performance improvement initiatives related to appropriate patient care management and perform other departmental duties as assigned. The care team program improves the quality of care and clinical outcomes for members with complex care needs by coordinating care within the health care delivery system, while collaborating with a multi-disciplinary team, flexible, case management services to adults within Dominican Medical Group within continuity of care context, including advocacy for services within the community, social services system.


Minimum Qualifications:

  • Three (3) years of experience in a clinical setting performing clinical social work or equivalent combination of education and experience

  • Master of Social Work (MSW)

  • Clinical training in an acute care or clinic environment

  • Demonstrated expertise in medical terminology, disease states

  • Demonstrated problem solving, collaboration, management skills including coaching and counseling, development/training skills

  • Must possess excellent oral and written communication skills, including excellent customer service skills

  • Highly skilled in use of desktop software, including Excel and Word

Preferred Qualifications:

  • Three to five (3-5) years of experience post licensure with an emphasis on mental health

  • Case management experience

  • Experience working with geriatric population and substance abuse

  • Preferred chronic disease management training

  • Clinical training in managed care capitated healthcare environment

  • Knowledge of evidence based clinical practice guidelines

  • Professional certification (CCM, CCP) preferred

  • LCSW certification

*This position is represented by SEIU

relevant skills: social worker, social work, msw, care coordination, outpatient, clinic, medical group, medical foundation, physician practice

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Job ID 2021-182254

Employment Type Full Time

Department Care Coordination

Hours / Pay Period 80

Facility Dignity Health Medical Group Santa Cruz

Shift Day

Standard Hours Monday - Friday (8:00 AM - 5:00 PM)

Work Schedule 8 Hour

Location CA-Santa Cruz

Dignity Health is an Equal Opportunity/ Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.