Job Information
CommonSpirit Health Market Manager Clinical Engineering in Lexington, Kentucky
Overview
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
Responsibilities
About CHI St. Joseph Health System
CHI Saint Joseph Health, the Kentucky market of CommonSpirit Health, is one of the largest and most comprehensive health systems in the Commonwealth of Kentucky. With 100 locations in 20 counties, including hospitals, physician groups, clinics, primary care centers, specialty institutes and home health agencies, the health system serves patients in 35 Kentucky counties. At CHI Saint Joseph Health, caregivers embody the mission, vision and values of CommonSpirit. Their dedication to build healthier communities by elevating patient care through an integrated physical and behavioral health delivery system is enhanced by the humankindness they provide each and every day. The ministry is guided by a strong mission and faith-based heritage and works through local partnerships to expand access to care in communities across Kentucky. Clinical Engineering manages nearly 24,000 assets across 7 hospitals and several clinics and outpatient centers.
Hospitals: Flaget Memorial, St. Joseph Berea, St. Joseph East, St. Joseph Hospital, St. Joseph Jessamine, St. Joseph Longon, St. Joseph Mount Sterling.
Summary
This position oversees the operations of multiple Physical Asset Services - Clinical Engineering (PAS-CE) Departments for the purpose of providing a quality, cost effective program that meets or exceeds the quality and financial expectations of the customer and CHI’s National Physical Asset Services-Clinical Engineering Program. This position is responsible for collective communication to Market/Division Leadership, emphasizing program goals, key performance indicators and our aggressive approach to lowering their annual maintenance cost, increasing equipment life cycles, and above all, provide the highest level of patient safety & customer service. This position also provides assistance with policy making; technology assessments; capital planning & purchasing; Program Quality Evaluations; regulatory compliance; contract management, equipment and patient safety; as well as ensures that the level of Clinical Engineering services being provided continues to support the market/division strategic priorities.
Essential Responsibilities
Ensures smooth Market/Division Leadership communications & collaboration within CE regionally. This includes conducting any necessary meetings with Market/Division Leadership, and forwarding all positive and negative customer/vendor communications to the CE Division Director for review.
Oversees operations of assigned PAS-CE Departments in their market/division based area by conducting monthly/quarterly department head visits and meetings; ensuring that requested customer reports are delivered in a timely manner; providing a working environment that meets all regulatory guidelines; and completing and maintaining all performance indicators at or above program targets for assigned CE departments as well as meeting Market/Division level communications requirements.
Maintains a routine working relationships with Divisional & Hospital Leadership to ensure standardization and market/division level communications about CE services and compliance with regulatory guidelines.
Ensures financial performance of departments by: attaining all expense budgets and cost containment targets; ensuring that expenditure authority and level are adhered to; and forwarding, in a timely manner, all appropriate PO’s, invoices and financial details to the appropriate sources.
Provides oversight of PAS-CE account managers in the region with regards to CE staff training; customer interactions; Project Management; and standardization of market/division level communication as well as regional service strategies. This oversight also includes region wide vendor management & contracted services, regional staff meetings; providing measurable regional objectives; ensures the completion of regional policy & procedures for CE and performing hospital specific PQE’s.
Provides professional team growth that meets the needs of the customer and employees.
Networks with peers to gain innovative ideas and sourcing of information.
Performs other duties as assigned.
Qualifications
Required:
Associate’s Degree in a related field
5 years of experience as an Account Manager
10 years of experience as a senior/lead technician
Must have financial management skills
Must have working knowledge of all elements of CHI PAS-CE Program and/or industry standard clinical engineering management
Valid Driver’s License
Language Ability: High: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to common inquiries or complaints from groups of managers, clients, customers, and the general public.
Math Ability: Intermediate: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to prepare, analyze and present budgets.
Reasoning Ability: High: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:Google Suite, mobile communications device, proficient knowledge of IT industry concepts including computer security and networks.
Preferred:
Bachelor’s Degree
CHTM Certification
#LI-CSH
Pay Range
$46.74 - $67.77 /hour
We are an equal opportunity/affirmative action employer.