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Dignity Health Patient Registration Representative in Grass Valley, California

Patient Registration Representative

Sierra Nevada MemorialGrass Valley, California

Requisition ID 2021-193764 Employment Type Full Time Department Patient Registration Hours/Pay Period 80 Shift Day Standard Hours weekends and holidays as needed

Overview

Dignity Health Sierra Nevada Memorial Hospital is a 104-bed not-for-profit hospital located in Grass Valley, California. The hospital has been providing compassionate, quality health care to residents and visitors of western Nevada County since 1958. As an affiliate of the nationally recognized Dignity Health system, we ensure the highest standard of health care to our patients and have access to important regional resources throughout the system, including the Dignity Health Heart & Vascular Institute, the Dignity Health Neurological Institute of Northern California and the Dignity Health Cancer Institute of Greater Sacramento. With 787 employees, 101 active medical staff, and 21 Emergency Department beds, Sierra Nevada Memorial Hospital continually implements and upgrades its technology and recruits employees who understand the vital importance of kindness and compassion in the healing process.

Responsibilities

Position Summary:

Employing excellent customer service skills, the Patient Registration Representative is responsible for ensuring a

positive patient experience throughout the registration process.

Core Duties:

  • Appropriate patient identification

  • Collecting accurate and thorough patient demographic data

  • Obtaining insurance information and verifying eligibility and benefits

  • Determining and collecting patient financial liability

  • Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance

Qualifications

Requirements:

  • Minimum 1 year of experience working in a hospital Patient Registration department, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related 2 years preferred

  • Knowledge of charity care programs as well as the various government and non-government programs preferred

  • High School diploma, GED or equivalent

  • Thorough understanding of insurance policies and procedures

  • Working knowledge of medical terminology

  • Able to perform basic mathematics for payment calculation

  • Experience in requesting and processing financial payments

  • Intermediate to advanced computer skills

Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to

a diverse and inclusive workforce. All qualified applicants will be considered for

employment without regard to race, color, religion, sex, sexual orientation, gender

identity, national origin, age, disability, marital status, parental status,

ancestry, veteran status, genetic information, or any other characteristic protected

by law. For more information about your EEO rights as an applicant,

pleaseclick here. (https://tbcdn.talentbrew.com/company/35300/img/v1_0/EEOLawPoster.pdf)

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).

External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

CommonSpirit Health™ participates in E-Verify.

Dignity Health is an Equal Opportunity/ Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.

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