CommonSpirit Health Jobs

Overview

In 2020 united in a fierce commitment to deliver the highest quality care and exceptional patient experience Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly 300 sites of care including 11 hospitals and nearly 5000 physicians and providers. Together we are empowered to make an even greater impact on the health and well-being of our communities.

Responsibilities

This job is responsible for providing moderately complex administrative support for site-based medical directors and associated healthcare providers located in multiple facilities. Work also includes coordinating assigned projects and preparing/maintaining a wide range of materials/documentation in support of VMFH Inpatient Team objectives.

The position requires considerable knowledge of department organization, policies and practices in making routine administrative decisions and in the approach to take to handle non-routine situations. Work involves the development of moderately complex PC databases, spreadsheets, presentation or graphic materials.

Responsibilities include:

• Monitors inpatient team provider coverage and hospital staffing needs to prepare provider schedules and coordinate shifts in QGenda; provides general administrative support, within scope of position, for activities such as:Provider daily staffingReviews daily provider staffing assignments and collaborates with Medical Site lead to assign patients and assure staffing is appropriately distributed; supports system initiatives such as: length of stay reduction within scope of position.Reviews daily provider staffing to assure hospitals are adequately staffed based on accounting of daily patient census.Provider payroll/FITSICKVerifies worked shifts and audits payroll in VMFH payroll systems.Provider recruitment, orientation and onboardingParticipates in recruitment scheduling and coordination.Participates in onsite provider recruitment activities (i.e. tour of facilities).Partners with Medical Director/Administrative Director to onboard new providers.Provider charges and queriesCollaborates with billing department to assure all provider charges are complete and submitted for processing.Audits and reconciles provider charges (in collaboration with Administrative Director). Provider licensure maintenance and reappointmentMaintains current licensure for all providers at assigned hospital locations.CME/Concur submissionsServes as delegate for providers to submit expense reimbursement requests in Concur.

• Prepares and maintains a variety of department materials such as charts, matrices, reports, records, schedules, templates, models and other documents of similar complexity. Gathers data and prepares quality-related metrics (site-specific, shift counts, provider incentives and dashboards, etc.) for the assigned site; reviews/researches/validates data to identify/correct inaccuracies, Maintains effective tracking systems for internal activities (e.g. provider attendance, daily productivity, etc) and for utilizing metrics, indices and other assessment methodologies (i.e. quality dashboard and metrics) to quantify results achieved; may evaluate findings to validate the continued viability of current practices/processes and to facilitate responsiveness to inpatient team initiatives and competitive challenges.

• Provides administrative and calendar management support for multiple facilities, including Medical Director, healthcare providers and other stakeholders. Collaborates with Medical Director/Administrative Director to address questions that are not easily resolved through the application of existing guidelines or past practices utilizing knowledge of department objectives and applicable regulatory requirements; determines steps necessary to effectively and expeditiously resolve issue(s) at hand; identifies and accesses sources of relevant data, gathers facts, researches corporate and/or internal materials such as policies, procedures, correspondence, plans, standards and other formal or informal guidelines to formulate a proper course of action.Schedules and coordinates meetings, including issuing invites, taking and distributing meeting minutes, tracking attendance, and follow through on assigned tasks.Acts as a problem identification and resolution resource, answering questions, providing guidance, troubleshooting and following up in resolving routine administrative problems within scope of position; may coordinate (or act as liaison) between functions/departments as required to facilitate problem resolution.Performs special project assignments where data collection, integration and analysis is required to develop a meaningful presentation and/or conclusion; ensures that information used is current, accurate and timely, and that all relevant data is included and considered in completing the assignment.

• Performs related duties as required.

Qualifications

Three years of progressively responsible related office or secretarial work experience that demonstrates attainment of the requisite job knowledge skills/abilities. Experience in a healthcare environment is preferred.

Pay Range

$22.79 - $31.33 /hour

We are an equal opportunity/affirmative action employer.