CommonSpirit Health Jobs

Job Information

CommonSpirit Health HR Contact Center Representative in Englewood, Colorado

Overview

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Responsibilities

You have a purpose, unique talents and now is the time to embrace it, live it and put it to work. We value incredible people with incredible skills – but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.

Operates under the auspices of enterprise led HR, meaning, our work will be connected and consistent across our organization with our people being at the center. Our aim is to achieve an incredible Associate experience in which our associates, physicians and leaders can flourish and feel part of a connected ecosystem. Working as part of the People Service Center function, this role will be responsible for timely resolution and intake/triage addressing associate inquiries as it relates to HR and Payroll related issues. Addressing inquiries in compensation, benefits, wellness, payroll, and other related items, works to resolve the issue effectively and accurately. In complex matters, works collaboratively with subject matter experts to ensure timely and accurate resolution of HR and/or payroll related items.

Qualifications

In addition to bringing humankindness to the workplace each day, qualified candidates will need the following:

High School Diploma/G.E.D. required

1 year of customer service experience

Knowledge of governmental regulations, legal compliance related to compensation, benefits, pension and general employment law

Strong customer service experience

Demonstrated proficiency in managing multiple tasks and good time management skills

Must have strong verbal and written communication skills

Ability to use various software programs (HRIS, Timekeeping, MS Word/Excel, CRM tool)

Healthcare experience preferred

Physical Requirements - Medium Work - exert/lift up to 50 lbs. force occasionally, and/or up to 20 lbs. frequently, and/or up to 10 lbs. constantly

Pay Range

$19.77 - $27.19 /hour

We are an equal opportunity/affirmative action employer.

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